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Friend Plan: Health for Your Pets in Zarautz

Plan Amigo: salud y bienestar para mascotas en la clínica veterinaria Zaunka de Zarautz

The peace of mind of knowing you can always come in

Because when it comes to their health, we don't want cost to be the reason to wait.

All of us who live with a pet know that feeling: Is it something serious or should I wait a few days? Should I take it to the vet or wait to see if it passes?
Often those doubts arise because we know that any medical appointment represents an unexpected expense; but in Lo siento, solo puedo traducir del español al inglés. We believe you should never have to make that decision. That's why the Plan Amigo was created.
A program designed so you can visit the clinic whenever you need, without worrying about the cost of each appointment, and with significant benefits throughout the year.
Because the sooner we see a problem, the easier it is usually to solve it. And because many times, the greatest peace comes simply when we tell you: Don't worry, everything is fine or We've seen it early and we will solve it..


Endoscopia y cirugía veterinaria en Gipuzkoa

Much more than a monthly fee

For just €12.50 a month, Plan Amigo gives you veterinary care that is far more preventive, personal and accessible.

It includes all consultations*, and offers significant discounts on a wide range of services, including:

  • 50% discount on vaccines**
  • 15% in diagnostic tests
  • 15% in surgeries
  • Discounts on some antiparasitic treatments.
  • Discounts on veterinary diets.

Todo ello sin permanencia y con una gestión muy sencilla. Algunos clientes lo llaman "el Netflix veterinario".
Nosotras preferimos verlo como una forma de cuidar de vuestra mascota con más tranquilidad, más prevención, y sin preocuparos por cada visita.

Prevention is the best treatment.

Animals don't talk the way we do, and they can't tell us what's wrong or where it hurts. The signs are usually far more subtle, and it's you who notices those changes at home: sometimes they simply stop eating with their usual appetite, or greeting you at the door with the same excitement; they sleep a little more; they limp slightly; they scratch more often; or they have a bout of diarrhoea that seems like nothing.
Those small changes are exactly the ones we most like to check, because many illnesses start that way.
With Plan Amigo, we want you to never hesitate to come and ask us.
We'd rather look after ten small problems than regret one big one because you waited too long.
For us, preventive medicine isn't just about giving vaccines. It's about being there for you throughout your companion's whole life, to catch any change before it turns into a serious problem.
That is the true purpose of Plan Amigo.

Priorizamos el bienestar animal en el Plan Amigo de Zaunka

We prioritise animal welfare

Having diarrhoea, itching, or any kind of pain is very uncomfortable, especially when you cannot express yourself clearly. That is why, with the Amigo Plan, we take care of attending to all the little things that may come up, to tackle those symptoms as soon as possible and leave everyone much more at ease. This plan is entirely geared towards prevention and towards bringing peace of mind to the whole family.

Veterinarias atendiendo a una mascota del Plan Amigo en Zarautz

It's all advantages

With the Amigo Plan you get discounts on consultations, surgeries and services, so whenever you need something, you can come with complete peace of mind.
We know it is very important to catch every process as early as possible, so with the Amigo Plan we take care of attending to all the small conditions that may arise before they get worse.

Contratar el Plan Amigo de Zaunka es un trámite muy sencillo

A very simple process.

Signing up for the Amigo Plan is very simple, as it is a subscription linked to your bank card. You simply have to fill in the details from your mobile or computer, and that's it.

Hiring him is very easy.

We wanted signing up to be as simple as using any subscription platform. You only have to follow three steps:
La mejor protección para tu mascota en tres simples pasos con el Plan Amigo
1

Request your Plan Amigo

Check the terms and let us know you'd like to sign up for Plan Amigo.

2

You'll receive an email

We'll send you a completely secure link to complete your registration.

3

Enter your card details

You enter your card number yourself, completely confidential. Your subscription is activated within minutes.

You can change your card whenever you like and there's no minimum commitment. It's that simple.
And of course, you can also sign up with us in person at Zaunka. We'll be delighted to help you.
* excluding the ethology service, and services outside Zaunka, such as emergency care at external centres.
** excluding the Leishmaniasis vaccine.

Frequently asked questions about the Amigo Plan

Is there a minimum commitment?
No. You can cancel whenever you like. We believe in Plan Amigo so strongly that we've never needed to impose any minimum term.
Is there a sign-up fee?
For now, we've waived the €95.75 sign-up fee so that no one is left out. You'll only start paying the monthly fee once the plan is activated.
However, if there are repeated sign-ups and cancellations, the platform requires us to charge the sign-up fee.
Is it really worth it?
In the vast majority of cases, yes.
With consultations and vaccines alone, many owners recover a significant part of their annual fee. But the biggest benefit isn't financial.
The real advantage is knowing you can come to the vet whenever you have a concern, without the price of the visit being a reason to wait. And that lets us catch many problems before they progress, and brings peace of mind back into your home.
Is Plan Amigo pet insurance?
No. Plan Amigo is a preventive medicine programme with exclusive benefits for our clients.
It includes clinical consultations and offers significant discounts on a wide range of services, but it is not pet insurance.
Which consultations are included?
All clinical consultations carried out at Clínica Veterinaria Zaunka are included in Plan Amigo*. If diagnostic tests, medication or other procedures are needed during the consultation, these would receive the benefits and discounts corresponding to the plan. * Excluding the ethology service (50% discount), and services outside Zaunka, such as tests or emergency care at external centres.
Can I sign up for the Plan at any time of year?
Yes.
You can sign up whenever you like. Our veterinary assistants will explain from what point all the benefits start to apply.
How is it paid?
The fee is charged automatically each month to the bank card you provide when you sign up for the Plan.
If you ever need to change your card, you can do so easily from the website.
Can I cancel the Plan whenever I want?
Yes.
There's no minimum commitment. If you decide to cancel, you just have to let us know.
Can I use the Plan from day one?
Yes.
Once the Plan is activated, you can start enjoying its benefits according to the terms set out.
Is it for dogs, cats and exotic pets?
The fee is charged automatically each month to the bank card you provide when you sign up for the Plan.
If you ever need to change your card, you can do so easily from the website.
Can I take out a single Plan for several pets?
Each pet needs its own Plan Amigo, since services, vaccines, check-ups and follow-up care are individual.
If you have several pets, keep reading to find out how we handle it.
If I have more than one pet, do I have to take out several plans?
Each pet needs its own Plan Amigo, as the services, vaccinations, check-ups and follow-up are individual.
But since at Zaunka there are several of us colleagues who have more than one animal at home, we understand the expenses involved, and you won’t pay double or triple. The more pets you have, the greater the discount on the fee:
  • 1 pet: 100% of the fee (€12.50).
  • 2 pets: 10% discount on each fee.
  • 3 pets: 20% discount on each fee.
  • 4 or more pets: 30% discount on each fee.
What if my pet never gets sick?
Let's hope that's the case!
That's exactly what Plan Amigo is for. Its main goal is to keep your pet healthy through prevention, check-ups and veterinary follow-up care.
What happens if my pet needs surgery?
Surgery isn't included, but Plan Amigo members enjoy significant discounts, as well as benefits on many other services.
Do I also get discounts on diagnostic tests?
Yes.
Plan Amigo members receive discounts on many complementary tests, such as blood work, X-rays, ultrasound scans and other diagnostic procedures.
Are vaccines included?
Vaccines aren't 100% free, but Plan Amigo members enjoy a 50 % discount, which adds up to a very significant saving over the year, with the exception of the Leishmaniasis vaccine.
Can I sign up for the Plan if my pet is already older?
Of course.
Preventive medicine matters throughout life, but it becomes even more important in senior animals, where regular check-ups help detect illness early.
Which services are not included?
Any services carried out outside Zaunka, such as emergency care at referral centres, tests performed outside Zaunka, and pet cremation.
Ethology consultations, because of their exceptional length and dedication, have a 50% discount rather than 100%.
Why do we offer this Plan?
Because we believe no owner should ever put off a vet visit for fear of the cost of a consultation. Our goal is for you to be able to come whenever you have a concern, so we can catch any problem as early as possible.
We believe good veterinary medicine begins long before an illness appears.
And what if I end up hardly needing it?
That would be wonderful news. It would mean your pet has enjoyed a full year of good health.
Plan Amigo isn't designed to make you come to the vet more often. It's designed so you never have to wonder whether it's worth coming in when a concern arises.
And remember, if you decide to, you can cancel with a simple call or WhatsApp message.